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Mascot-Grills FAQ

Q: How long with a Mascot-Grill last?

A: With the proper care, a Mascot-Grill will last 15 years.

Q: Can I use the Mascot-Grill top on any portable grill?
A: No. The mascot themed top can only be used with the Mascot-Grills standardized bottom. Using the top on different grill may result in a fire or explosion.

Q: What should my gas grill’s flame look like?
A: Gas grill flames should be blue with just the slightest yellow tips. Flames should not be completely yellow — that means too little oxygen is mixed with the propane. When flames “lift” off the burner and look like they are not even touching it, the fire is getting too much oxygen mixed in with the propane.

Q: When should I clean my Mascot Grill?
A: Minor cleaning of grill surfaces is one of the easiest ways to extend its life for many years to come. Using abrasive chemicals or wire brushes on painted surfaces will cause damage to the paint.

Q: How do you remove carbon buildup on the gas grill?
A: Regular grill cleanings are the best way to prevent buildup on the underside of the hood, which is caused by carbon, soot, and other byproducts. To clean, put on a pair of grill gloves and use a wire grill brush to scrub, but make sure you opt for products like Carbon-Off instead of chemicals like oven cleaners. Use a shop vac or the grill’s ash pan to remove all debris once you’re finished scrubbing. Do not scrub painted surfaces. Use a soft cloth and soapy water to clean painted surfaces.

Q: How can wind affect my Mascot Grill?
A: Mascot Grills use a rear gap to exhaust the fresh combustion air taken in from around the grill seam. Hot air forced back into the grill by a strong wind, however, will cause overheating that can harm the wiring and potentially cause a grease fire on your drip tray. To make sure this doesn’t happen to your Mascot Grill, make sure that the rear vent is facing away from the wind.

Q: How do I keep my grill grates from rusting?
A: The usual culprit behind rusty grill grates is a lack of oiling or seasoning, which is key to cleaning and maintaining your grill grates. You should always keep your grill grates seasoned, much like you would with a cast iron skillet or pot. There is also a solid chance that what you are seeing is not rust at all — instead, it’s just gunky food debris that needs a good cleaning. Again, do not forget the oil!

Q: How do I light the grill?
A: The Mascot Grill comes with a factory ignition build in. There are no batteries associated with the ignition. To ignite, turn the front knobs by pushing in and turn clockwise. This motion will ignite the burners. Make sure that the propane tank is in the open position.

Q: What is the difference between propane and natural gas?
A: As it applies to gas grills, the basic difference is that propane is denser than natural gas. Propane is denser than air and sinks, while natural gas is lighter than air and rises. Gas grills, however, are almost completely identical and produce the same temperatures and flavor regardless of fuel type — only the pressure regulator and pre-drilled orifices are fuel-specific. Also, natural gas is piped into homes as a utility and is less expensive than propane, which can be purchased in tanks. Mascot Grills are propane grills and not suitable for natural gas.

Q: What is the gas regulator?
A: A regulator is a device that maintains a specific gas pressure as gas enters an appliance. Because different gasses — natural gas and propane, in this case — require different pressures, using the correct regulator is highly important for both safety and proper cooking. The regulator is that round, steel device on the hose.

Q: Can gas grill lines freeze?
A: If it is cold enough to freeze your gas lines, you will be bundled up somewhere far away from your grill. Propane condenses around -40 degrees Fahrenheit, while natural gas begins that process at an even lower temperature. The only way your gas line would freeze is if water somehow made its way into the line, and in that case, the water would freeze before the gas. Regulators are more likely to freeze, but that is still a rare occurrence.

Q: Can I smoke meat on the Mascot Grill?
A: Yes. Smoking typically involves wood smoke and a steady-and-low temperature, normally around 225 degrees Fahrenheit. In order to obtain this temperature, ignite only one side of the grill and place the meat on the “cold side” of the grill. To achieve the wood-smoked flavor in a gas grill, use the Mascot Grill wood chip smoker box that houses burning chips.

Q: How important are BTUs?
A: BTUs by themselves do not tell much of a story about cooking power. BTUs, or British Thermal Units, simply measure fuel use and efficiency. They play a small role in temperature potential, but there are many other factors that determine how hot a grill can get and how long it can maintain that heat.

Q: Can I use the Mascot Grills rib rack and smoke box in the Mascot Grill?
A: Yes. Mascot Grills designed the grills to house the Mascot Grills rib rack and smoke box to fit in the portable grill with the lid closed.

Q: Will my Mascot Grill themed top rust?
A: No. All Mascot Grill themed tops are made out of aluminum alloy and will never rust.

Q: Will all Mascot Grills themed tops fit the Mascot Grills bottom?
A: Yes. Mascot Grills is the only grill on the market with interchangeable themed tops and is patent protected. All Mascot Grill tops fit the standardized bottom. Only use Mascot Grill tops with Mascot Grills standardized bottom.